OUR SERVICES

At UNTOLD, we help organizations grow by embedding cultural intelligence into every layer of strategy, design, and decision-making.


We bridge the gap between brands and today’s culture-shaping communities—especially Black and multicultural audiences—by grounding our work in lived experiences, real-time insights, and human-centered design.

Our services align business goals with community needs to drive relevance, build trust, and deliver measurable impact where it matters most.

Cultural Intelligence Research

Uncover cultural truths, lived experiences, and behavioral insights that drive innovation and decision-making

Advisory Support

Navigate complex cultural moments with speed, collaboration and insight,  turning research into bold, actionable ideas

“Moments That Matter”

Turn insight into action designing strategies, programs, partnerships and solutions to grow, lead, and build trust

OUR IMPACT

Two men engaged in conversation at a social event, with other people in the background in a well-lit, modern room.
Group of six young men dressed in white basketball jerseys standing against a plain wall, with one holding a basketball and another making a gesture, posing for a photo outdoors.

Culture

Trust

Three women and one man pose together at a social event in a brightly lit room, smiling at the camera. They are dressed in colorful clothing and wearing name tags.

Reputation

A person holding a baseball bat in a batting stance, ready to hit a ball.

Who we’ve worked with

Capitol One logo with blue text and a red swoosh design above and behind the text.
Logo with a pink lightning bolt and the word 'pendo' in lowercase black letters.
Red and black target with the word 'TARGET' written below in red letters.
Green app icon with a white dollar sign in the center
Black and white logo with a square made of two overlapping squares and the word 'Square' next to it.
BOSS Women logo featuring a large letter B in the center with the words 'BOSS' and 'WOMEN' on either side.
A circular logo with two interlocking G's in the center, surrounded by the text 'The Creative Collective' repeated twice in a circular pattern.
Microsoft logo with four colored squares and the word 'Microsoft' to the right.

“The impact that both Alana + Gary make begins in the discovery call. After working together to provide our employees with knowledge + skill that empowers their career journey, I close that project feeling refreshed and inspired; and assessing other gaps we can close together. Thank you all for being the team that made the dream work!

Logo with a pink lightning bolt shape followed by the word 'pendo' in lowercase black letters.