OUR SERVICES

We help organizations turn cultural intelligence into strategic advantage.

At UNTOLD, we help brands and institutions grow by embedding cultural intelligence into every layer of strategy, design, and decision-making. We bridge the gap between business goals and the communities shaping what’s next—especially multicultural, millennial, and Gen Z audiences—by grounding our work in lived experience, real-time insight, and human-centered design.

Our services translate understanding into action—aligning purpose with performance, and cultural relevance with measurable impact.

Cultural Intelligence Research

We uncover the hidden drivers shaping trust, perception, and behavior across today’s most influential communities. By analyzing lived experiences, values, and intersectional identities, we help organizations see beyond demographics—to understand culture as data.

Our insights reveal what truly matters to multicultural, millennial, and Gen Z audiences, turning cultural understanding into measurable growth and strategic clarity.

Strategy & Advisory Support

We help organizations embed cultural intelligence into the core of their business. Through fast, collaborative advisory sprints, we turn insight into action—equipping teams with frameworks, tools, and strategies to navigate complex cultural moments with confidence.

Whether reimagining legacy programs or building new initiatives, we ensure every strategy is rooted in community trust, cultural fluency, and long-term value creation.

Storytelling & Community Engagement

We design experiences and narratives that bring strategy to life. From intimate gatherings like The B.O.L.D. Series and The Collective Table to storytelling platforms like Culture Is Capital, we create moments that deepen connection, visibility, and belonging.

Our activations turn community insight into cultural impact—building trust through stories that move people and brands forward.

OUR IMPACT

Two men engaged in conversation at a social event, with other people in the background in a well-lit, modern room.
Group of six young men dressed in white basketball jerseys standing against a plain wall, with one holding a basketball and another making a gesture, posing for a photo outdoors.

Culture

Trust

Three women and one man pose together at a social event in a brightly lit room, smiling at the camera. They are dressed in colorful clothing and wearing name tags.

Reputation

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Who we’ve worked with

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Red and black target with the word 'TARGET' written below in red letters.
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BOSS Women logo featuring a large letter B in the center with the words 'BOSS' and 'WOMEN' on either side.
A circular logo with two interlocking G's in the center, surrounded by the text 'The Creative Collective' repeated twice in a circular pattern.
Microsoft logo with four colored squares and the word 'Microsoft' to the right.

“The impact that both Alana + Gary make begins in the discovery call. After working together to provide our employees with knowledge + skill that empowers their career journey, I close that project feeling refreshed and inspired; and assessing other gaps we can close together. Thank you all for being the team that made the dream work!

Logo with a pink lightning bolt shape followed by the word 'pendo' in lowercase black letters.